Your satisfaction is our priority! If you notice a defect on an item ordered or receive the wrong item, do not hesitate to contact our customer service and send us the following information:
- Your order number
- Pictures and explanations of the defect
- Brief explanation of what went wrong with your order (ideally with item number)
- If your parcel was damaged in delivery, please also photograph the parcel
Our team will do its best to find the most suitable solution: email@example.com.
Please wait for the answer of our customer service before returning the item.
You will find information regarding Decathlon warranty HERE.