At Decathlon, we guarantee your product at the best price.
If you find an identical product at a lower price, we will refund you the difference and offer you a gift card of 10 CHF. Your satisfaction is our priority.
For any request, please refer to the application conditions listed below. Then contact us by email: help.switzerland@decathlon.com
Here is what to include in your message:
- The product code (SKU number)
- The place and method of purchase of your product
- The place and date you found the identical item at a lower price
Thank you for helping us to offer the best price!
Application conditions :
- Starting July 15, 2019
- The reference product must have been purchased in a Decathlon store in Switzerland or on our website www.decathlon.ch
- The product must be identical: same barcode (SKU number)
- The price comparison must be made on a current price and not on a promotion
- Applies only in Switzerland
Note: shipping costs are not refunded.