Here is the detailed procedure to follow when you want to reset your password:
- To log into your account with a new password, go to our website and click on "You don't have or you forgot your password ?”
- Enter the email address with which your account was created and click on "submit".
- An encrypted code is then sent to you via email, if the address indicated is valid.
- In your email, please click on the "Change my password" button. You will then be redirected to our site to reset your password.
- Please enter your email address, the security code received by email and your new password. Be careful, your new password must include:
- At least 8 characters
- Upper and lower case letters
- A number
If the conditions are not met, the reset does not work.
6. Click on "Reset my password" to finalize the reset of your password. You can now login to your account.