Here is the detailed procedure to follow when you want to reset your password:
- To log into your account with a new password, go to our website and click on "You don't have or you forgot your password?”
- Enter the email address with which your account was created and click on "submit".
- If your email address is valid you will receive an email with a code to reset your password.
- In your email, please click on the "Change my password" button. You will then be redirected to our website.
- Please enter your email address, the security code and your new password. Attention, your new password must include:
- At least 8 characters
- At least one upper and one lower case letter
- A number
If the conditions are not met, your password cannot be reset.
6. Click on "Reset my password". You can now log in to your account.