The addition of the receipt is normally done directly in the store during your purchase. If you have not been able to add it, please do not hesitate to contact our customer service at the following address: firstname.lastname@example.org. Please send us a picture of your receipt. The following information must be clearly visible:
- Sales receipt number (visible below the barcode)
- Ticket amount
Please note that it is only possible to add a receipt up to 30 days after your purchase.