Once your order has been confirmed, it usually takes between 5 and 9 working days for your order to be delivered, depending on the availability of the item. Delivery times are indicated directly on the corresponding product page and in the second step of the order:
In general, your order leaves our warehouse once all items are ready.
Public holidays in Switzerland (including cantonal public holidays) and Germany may result delays in delivery.
As soon as your order is sent to our logistics partner, you receive a shipping confirmation by e-mail with a tracking link, in order to track the delivery of your package.
Parcel tracking is also available on your Decathlon customer account.
To access it, here is the procedure to follow:
- Login to your customer account
- Click on "my in-store purchases"
- Select the relevant order
- Click on "track my order" in the "shipping method" tab.