Have you changed your mind or the product you are using is not suitable for you?
Choose the exchange or refund directly in store.
- 365 without any proof (if your purchase is registered on your Decathlon account)
- 30 days with your receipt (if you do not have a Decathlon account)
In the event of a lack of conformity or hidden defect in the product: a 2-year legal guarantee applies.
Our team reserves the right to refuse the return in the following cases:
- The product has been deliberately damaged or used in an inappropriate practice.
- The product is dirty or personalized and cannot be resold second-hand or given in the same condition as it was before.
- The returned item belongs to the category of safety items (bicycle helmets, carabiners, etc...) and hygienic products.