Have you changed your mind or is the product not suitable for you?
You can exchange or request a refund for your product directly in your store. The following return periods apply if the product is still unused:
- 365 without the receipt (if your purchase is registered on your Decathlon account)
- 30 days with your receipt (if you do not have a Decathlon account)
If your product is defective, a legal guarantee of 2 years applies. You can find all details about the warranty HERE.
Our team may however refuse the return in the following cases:
- The product has been deliberately damaged or used in an inappropriate practice.
- The product is dirty or personalized and can therefore no longer be sold or returned.
- The returned item belongs to the category of safety items (bicycle helmets, carabiners, etc...) and hygienic products.